VanThof's Automotive Repair

terry miller 3 months ago

Lots wrong after their repair…which they over charged me. Deny causing problem…and investigating source of problems…very rude

Louis Brugnoni 3 months ago

Great job! Done quickly and efficiently! I would recommend them for sure.

Kit Rautio 4 months ago

If you want an honest repair garage, this is the best option in the East Rochester area!

Christine McMillan a year ago

Great Service! They are honest, efficient, and transparent about everything. The prices were fair, and the turnaround time was quicker than I expected. I highly recommend them for anyone looking for reliable and trustworthy car repairs!

Lynda Rossi a year ago

I have been a loyal customer of this location for 30 years, always trusting the previous owner with my vehicles. However, since the business changed ownership, my first experience was deeply disappointing. I recently brought my vehicle in for an oil change, tire rotation, and brake inspection. I was called and it was suggested I replace the air filter; Fine. When I picked up my vehicle , the total cost was $211 total —significantly higher than expected. When I inquired about the pricing, I received an unclear response and was told the tire rotation was “free,” which only raised further concerns, especially after the fact I was told I did not need new brakes. Despite my reservations, I had my daughter’s car for a few days (second vehicle) and swapped our vehicles to surprise her with an oil change and to address a clunking noise under her hood. After dropping it off, I was never contacted about the diagnosis or cost before the repair was completed. While I would have approved the work regardless, it is standard practice to inform the customer before proceeding with repairs. (Sway bar clips replaced and oil change; $376) Prior to picking up my daughter’s vehicle, I called the owne